Dienstag, 18. September 2018

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Consumer Behavior and Sustainability

© Copyright 2013 BSR

Increasing numbers of businesses are enabling sustainable consumer behaviors such as recycling, healthy living, the purchase of sustainable products, product take-back, and water conservation. According to new survey results released today by BSR and Futerra, business leaders expect exponential growth in consumer interest and business action on these sustainable lifestyles issues within five years. At the same time, they are struggling to articulate that potential within their current business models.

BSR and Futerra Survey of 50 Global Businesses Examines Consumer Behavior and Sustainability

This survey of 54 leaders was undertaken as part of the Sustainable Lifestyles Frontier Group, managed by BSR and Futerra. The survey report launched today, (PDF-download) Value Gap – The Changing Value of Changing Consumer Behaviors, outlines transformational changes expected by 2018, including:

The business case for sustainable consumption will shift. Survey respondents named "reduced risk," "meeting regulations," and "managing reputation" as the major benefits from enabling sustainable lifestyles today.  However, they overwhelmingly placed "increased market share," "sales growth," and "innovation" as the emerging drivers of value. 

Consumer demand will soar. Business leaders estimated that only 2 percent of consumers are "very interested" in sustainable lifestyles today. Within five years, they expect 98 percent of consumers to be interested. This near total market transformation is prompting today’s pilot initiatives in sustainable lifestyles.

Business action will double. Almost 40 percent of businesses surveyed have begun encouraging their consumers to live more sustainable lifestyles. A further 40 percent of respondents said they plan to start doing so before 2018.

2013 BSR

Hard data and clarity are key. Despite high expectations of value creation from sustainable lifestyles, the survey discovered significant barriers to action. The top three frustrations from business leaders include:

  • 75 percent cited short-term pressures
  • 63 percent cited lack of hard data on business benefits
  • 61 percent cited difficulty quantifying intangible outcomes of action

Speaking at today’s launch, co-founder of global sustainability agency Futerra Solitaire Townsend said, “Behavior change, green lifestyles, and sustainable consumption are hot topics, but they suffer from a severe case of ‘pilot purgatory.’ Only a clear and compelling business case will propel those pilots to transformative scale—and only then will sustainable lifestyles move to the heart of business strategy.”

“Our survey shows the path towards the elusive but essential goal of an economy that enables sustainable lifestyles,” said Aron Cramer, BSR President and CEO. “The results of the survey reveal the contours of a transformed economy that creates great opportunities for forward-looking businesses, and for all of us who prioritize value and satisfaction over consumption.”

Survey Media Pack

A Media Pack with headshots, graphs and graphics from the survey, and full report is available here.

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